FAQ Page

Sometimes your payment won't process because of an error in the software connecting to your bank... Many times if you just wait a minute and try again it will work. Of course, check your credit card to insure that your espiration date is more than a month in the future. If things still don't work or you need more help, please scroll down to the bottom of the page and click on Contact and we will be happy to help you. Thanks!

If you would like a refund, please scroll down to the bottom of the page and click on Contact and we will be happy to help you. Thanks!

The best way is by email... you can reach us at support@CommunityAwake.com ....or you can scroll down to the bottom of the page and click on Contact and we will be happy to help you. Thanks!

When you log in with your Username and Password, you can click on your Username in to top right of the toolbar... and you will see the option to "Edit Profile" and there you can change your Account Name. Good luck!

We are really sensitive to your privacy and only send out minimal communication... but if you would like to stop receiving them, you can click on the "Unsubscribe" button on our Breathe Deep Newsletter at any time... or you can scroll down to the bottom of the page and click on Contact and we will be happy to help you. Thanks!

When you log in with your Username and Password, you can click on your Username in to top right of the toolbar... and you will see the option to "Edit Profile" and there you can change your Password. Good luck!

Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to helpyou@educo.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.